FAQs

Tickets

I have a ticket to BITG 2020. Can I use it for the 2021 event?

Yes! If you were smart enough to hang on to your 2020 BASSINTHEGRASS ticket, you can use it to attend the 2021 event. We’ll see you there!

Can I buy a ticket now?

We’re all sold out but tickets may become available on Moshtix as others put theirs up for resale. You can check ticket availability here.

How can I resell/reissue my ticket?

Simply log into the Moshtix account used to buy your ticket, select 'Manage Tickets' then select the 'Resell' option.  Got a mate who wants your ticket? Simply get it reissued in their name. Log on to your Moshtix account and click 'Manage Tickets' then select the 'Reissue' option. 

What does the VIP ticket include?

If you’re feelin’ fancy and looking for that next-level festival experience, snap up one of the limited VIP tix for $220+ booking fee. The VIP Zone gives you access to a premium space with private bars and toilets, four drink vouchers, a souvenir stubbie cooler plus a primo view of one the main stages.

What if I haven't received my ticket?

If you haven’t received your ticket we recommend checking your junk mail folder. If you still haven’t received your ticket or have lost it, contact our ticketing provider Moshtix on 1300 GET TIX (438 849) or email Ticket Support (help@tixsupport.com). Before calling them, make sure you have your credit card and personal information handy.

Do my kids need to buy a ticket?

Children 13 and under can enter for free when accompanied by a ticketed adult or guardian. Be sure to pack a student ID in case asked for proof of age.

Are Companion Cards accepted?

Companion cards are accepted to accompany ticketed festival goers where required.

What are the Conditions of Entry?

Read our Ticketing Terms and Conditions of Entry

COVID-19

What if there is a COVID-19 outbreak?

We will continue to monitor the situation and make any adjustments to the event as required.

How will you make this event COVID-19 safe?

The event will take place in line with an approved COVID-19 safety plan.

What if I buy a ticket and borders close, meaning I can’t attend?

If you are unable to attend because the area you live in has been declared a COVID-19 hot spot, you can request a full refund through Moshtix.

Passouts

There are no passouts this year. This includes both underage and 18+ attendees. All of the action is inside anyway, so why would you want to leave?

Getting There

Are buses free again?

Lucky you - your BASSINTHEGRASS ticket provides you free bus travel to the event on the Urban Bus Network. Simply show the driver your ticket when boarding. Bus stops are located adjacent to the event site. Head here to check the timetables and maps. Free buses will be provided to get attendees home safely and take them to all major interchanges: Darwin, Palmerston and Casuarina. One rural service will be provided.

Where can I park?

There is no parking at the event. 

Are there Pick Up & Drop Off zones?

A designated Pick up & Drop off zone will be located near the venue.

Is there accessible parking?

Designated accessible parking will be available on site. 

Prepping for BASS

What should I bring?

For tips and tricks on what to pack, check out HOW TO PREP FOR BASS

Weather

What is the weather like in May?

In May you can expect sensational blue skies and balmy weather in the Top End. Perfect for a music festival!

Bars & Alcohol

Can I purchase alcohol at the event?

Attendees with an over 18 wristband can purchase alcohol within the venue. Don’t forget your ID! Government issued ID such as a Driver’s Licence, Proof of Age or Passport must be presented by people over 18 wanting to consume alcohol. If you can't provide an accepted form of ID, you will be issued with an underage wristband.

What ID do I need?

Government issued ID such as a Driver’s Licence, Proof of Age or Passport.  Secondary and Tertiary Education ID will not be accepted. If you cannot provide an accepted form of ID, you will be issued with an underage wristband.

When do the bars open?

Public bars and the VIP area will open when the event does at 1pm.

Can I bring my own alcohol?

BYO is not permitted. All bags will be searched upon entry. 

Are there dry areas?

Designated dry areas will be located and signed on site.

Catering Applications

Where can I apply to be a caterer at the event?

Catering expressions of interest will open in the early new year with availability being offered exclusively to Mindil Beach Market Stallholders.

Food & Drinks

Can I bring my own food?

Food cannot be brought into the venue but we do have plenty of food stall holders in the catering area! There will be vegetarian and vegan options available for purchase.

Line-up & Set Times

Who is on the line-up?

We are stoked to announce the following line-up will take to the stage at BASSINTHEGRASS 2021, in alphabetical order:

BOO SEEKA

CHILLINIT

DMA’S

HAYDEN JAMES

G FLIP

ILLY

JACK RIVER

THE JUNGLE GIANTS

LIME CORDIALE

MISSY HIGGINS

OCEAN ALLEY

PEKING DUK

THE RUBENS

SAFIA

THELMA PLUM

VIOLENT SOHO

+ LOCAL BANDS

+ BATTLE OF THE SCHOOL BANDS WINNERS

What are the set times?

Set times will be announced closer to the event.

Prohibited Items

What are prohibited items?

The following items are prohibited at BASSINTHEGRASS; glass, sealed or un-sealed drink containers, chairs, umbrellas, sharp objects, aerosol cans, pets, alcohol and illegal substances. No professional photographic equipment, professional audio recorders or video cameras will be permitted.

Zero Tolerance

What's your stance on antisocial behaviour?

We have a Zero Tolerance approach for any antisocial, aggressive, dangerous or intimidating behaviour, underage drinking, supply of alcohol to minors, consumption and possession of any illicit substances. Any of these activities will result in immediate eviction from the venue.

Services

Do you provide cloaking and storage?

BASSINTHEGRASS does not provide cloaking or storage services for personal belongings.

Will there be First Aid?

First Aid posts will be located throughout the venue to keep you safe and well!

Are there Event Champions?

Lost something? Have a question? Need a friend?

Our Event Champions are there to help you! They are a friendly, non-judgmental crew of people dedicated to ensuring you have a fun and safe day. The Event Champions Station is located near the entrance.

Is BASSINTHEGRASS merch available?

Merchandise will be available for purchase at the event! Find it all near the entrance.

Are there smoking areas?

Mindil Beach is a smoke free venue. Designated smoking areas will be located throughout the venue.

What about lost property?

Lost property can be handed in or collected at the Event Champions Hub.

Just identify your missing item to claim it if it has been handed in. Realise you’ve lost something after the event? All lost property will be taken to the NT Major Events Company office (Level 2, 16 Bennett Street, access via Yuen Place, Darwin) and can be collected after the event from Monday 25 May for one week.

Any unclaimed items will be handed over to the NT Police on Knuckey Street one week after the event.

Accessibility

Is there accessible parking?

Designated accessible parking will be available within the venue.

Is there accessible viewing?

A designated Accessible Viewing Platform will be available within the venue. Please note at times this platform will not be shaded, so prepare accordingly.

Are there accessible toilets?

Accessible toilets are located at the permanent toilet blocks at Mindil Beach.

Recycling & the Environment

Does the event use eco-friendly products?

All bars at BASSINTHEGRASS will be using eco-friendly cups and cup holders. All catering sites will be in compliance with the City of Darwin’s Plastic Wise Policy.

Volunteer

How can I volunteer for the event?

Unfortunately there are very limited opportunities to work or volunteer at BASSINTHEGRASS. We encourage you to contact Corestaff on 08 8942 6666 for any availabilities!

Ambush Marketing

What's your policy on ambush marketing?

We do not permit or support any activity that may be determined as ambush marketing. This includes the handing out of flyers, the placement of posters, the distribution of products or any material considered unauthorised. As a consequence we may request the immediate removal of any person or organisation from the areas deemed to be zoned specifically for the event (this does include the car parks).

Smoking

Where can I smoke at the event?

Mindil Beach is a smoke free venue. Smoking areas will be adequately sign posted. Please only smoke in these areas.

Conditions of Entry

Read our ticketing terms and conditions of entry

Still Unsure?

Our team at NT Major Events Company is always happy to help. Contact us at major.events@nt.gov.au for more information or reach out on social media.